Europe River Travel Advice

Current travel advice for Europe River Cruising as of 17 September 2024
Due to a low-pressure system called Storm Boris, parts of central and eastern Europe are currently experiencing very high winds and unusually heavy rains. Forecasts suggest these conditions will persist over the coming days. This has caused water levels in sections of the Danube River to be higher than normal, impacting navigation of all vessels in this region and this will require modification of ship itineraries and schedules frequently and on short notice.

Where possible we will reschedule our fleet of Emerald Cruises Star-Ships and Scenic Space-Ships to allow us to enact ship swaps. However, we are restricted with the current rising water levels, specifically around the upper Danube River areas of Vienna and Budapest.

We are working closely with our team on the ground in Europe and are contacting as a priority all guests and their travel advisors if their river cruise is impacted.

If you have questions regarding potential impacts on your upcoming departure, please contact your Travel Advisor, or our reservations team on 0161 516 8437.

The Scenic Group management team are committed to doing everything we can and will provide further updates on this page as the situation progresses.


Our assurance to you 

We understand that planning your cruise is a big commitment. At Emerald Cruises, we do all we can to ensure you have peace of mind, from the minute you book your journey to the moment you step on board.

Recent updates

 

Updated 12th June, 2023. 
At Emerald Cruises, we understand how important travel plans are. This update will provide you with handy information on the status of our current cruise operations and health and safety protocols.  

 
Air Travel & Flight Arrangements: 
The current demand for global travel has seen significant impacts on the travel industry, both due to the surge in traveller movements as well as shortages in labour. We are currently receiving many last minute flight adjustments from airlines due to their scheduling amendments and changes in airport operations.  

We will update guests as a priority of any change to their flight tickets held by Emerald Cruises. If you have booked flights with a travel advisor, or the airline directly, please update us with any changes by emailing Hello@emeraldcruises.co.uk and include your Full Name, Cruise Departure Date, Booking Number, Contact Details and a summary of your new arrangements including new flight details. 

Read our Essential Pre-Cruise Travel Information here. 

Health & safety 

Rest assured in the knowledge that our dedicated crew members make your health and safety a top priority. 
Two senior cruise ship staff walking the top deck past a row of sun loungers as the sun begins to set Two senior cruise ship staff walking the top deck past a row of sun loungers as the sun begins to set

Our dedication to our guests encompasses not only the guest experience, but also your safety, health, and wellbeing. We also continually adjust our policies to reflect the requirements in the regions we visit. 

The assurance of a global brand 

As a global group, we’re committed to maintaining outstanding levels of service. We partner with businesses and suppliers worldwide to provide the best in cruising, so you can rest assured that your journey is in safe hands.
An Emerald Cruises luxury river ship sailing down the Danube in Budapest in front of the Parliament building An Emerald Cruises luxury river ship sailing down the Danube in Budapest in front of the Parliament building

Additional information

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