Applicable to all bookings


Important: The following terms and conditions set out the basis upon which we deal with your booking. Please read them carefully, as they set out our respective rights and obligations, and in particular, note that:

  • We, Scenic Tours (UK) Ltd, 4 Piccadilly Place, Manchester, UK, M1 3BN, company number 05770868, are responsible for the performance of your holiday contract subject to your chosen products full booking conditions;
  • We are a member of ABTA (numbers Y6328) which means you have the benefit of ABTA’s assistance and Code of Conduct;
  • If, for any reason, you cancel your holiday, cancellation charges will apply and may be up to 100% of the booking cost, details of which will be in the relevant terms and conditions;
  • You may make amendments to your booking but there will be a charge for this, as set out in the relevant terms and conditions;
  • You should take out travel insurance that is appropriate to your needs;
  • Details of the passport, visa, or mandatory health requirements applicable to your holiday can be found in the relevant products terms and conditions, but may be subject to change with little or no notice. You are responsible for ensuring that you comply with any such requirements, and we recommend that you check the up-to-date position in good time and at regular intervals before your departure. For the latest travel advice from the Foreign & Commonwealth Office, including security and local laws, plus passport and visa information, check: www.gov.uk/travelaware;
  • Scenic Tours Europe Limited provides financial security as required by The Package Travel and Linked Travel Arrangements Regulations 2018 for package holidays; If your booking includes flights these will be financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed. You will be provided with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk;
  • If your booking does not include flights you are protected via IPP
  • If you have any complaints about the service we provide as an agent, please contact us within 28 days of the act or omission giving rise to any such complaint. You can use ABTA’s approved Alternative Dispute Resolution (ADR) if you have a complaint that isn’t resolved. For details go to: www.abta.com. For all complaints relating to your chosen holiday arrangements please follow the procedure set out in the relevant booking conditions.

Read our full terms and conditions here.

All Offer Terms and Conditions


All our holidays are subject to availability and are valid for new bookings only made between 1st and 31st May 2024. All prices are based on two people sharing our lowest priced available cabin and include any relevant discounts. Discounts apply to the cruise element only and are not applicable to port taxes, flights or hotel stays. Supplements apply for single travellers, upgraded cabins and other departure dates. Our offers are not combinable, and we reserve the right to withdraw our offers at any time. Our itineraries, hotels, dates, and inclusions are subject to change. International flights are not included as standard as part of your cruise fare, however are available at an additional cost or as a flight credit included as part of our offers. Airport transfers are only available on the first and last day of your journey and at times we designate. Transfers outside these times will be at your expense and must be secured by your own arrangements. Emerald Cruises is a trading name of Scenic Tours (UK) Ltd. E&OE. 

2024 & 2025 River cruise offers

2024 & 2025 River cruise offers

Europe river cruise offer:

All offers are valid for new bookings only. Savings of up to 35% apply to 2024 Europe river cruises. Savings of up to 20% apply to 2025 Europe river cruises. 
 
Full fare: Flights are not included with this fare.

Flexi Fare: Deposit required at time of booking (£300pp for Europe), with full balance due 120 days before departure.

Best Available Fare: Must be paid in full 10 months prior to departure, or at the time of booking if less than 10 months prior to departure. 

Flexi & Best Available Fare: These fares are strictly limited, subject to availability, until sold out or withdrawn. Flights may not be a direct service and flights are up to a credit amount of £500pp. If the required air fare exceeds the set credit amount, additional charges will apply. Bookings are non-refundable and non-transferable between departure years. Credit card payments are not accepted. 

Southeast Asia river cruise offer:
All offers are valid for new bookings only. Savings of up to 25% apply to Southeast Asia river cruises.

Full fare: Flights are not included with this fare.

Flexi Fare: Deposit required at time of booking (a minimum of £1,000pp), with full balance due 120 days before departure.

Best Available Fare: Must be paid in full 10 months prior to departure, or at the time of booking if less than 10 months prior to departure.

 

Flexi & Best Available Fare: These fares are strictly limited, subject to availability, until sold out or withdrawn. Flights may not be a direct service and are up to a set credit amount of £800 per person depending on itinerary and sailing date. If the required air fare exceeds the set credit amount, additional charges will apply. Bookings are non-refundable and non-transferable between departure years. Credit Card payments are not accepted.

 

France river cruise limited-time offer: All our holidays are subject to availability and are valid for new bookings only made between 7th and 30th May 2024. Cruise from £1,897 per person applies to selected itineraries, departure dates and cabin grades. Free one-night pre- or post-cruise stay in Lyon and Les Halles Paul Bocuse tour is applicable to selected June, July and August 2025 sailing dates only and is available for up to 10 cabins per sailing date. Complimentary hotel night will be accommodated at a hotel of Emerald Cruises choosing and Les Halles Paul Bocuse Tour must be used on the allocated date and time as booked by Emerald Cruises. Hotel blackout dates may apply. Free night is based on Emerald Cruises contracted rate, any surcharges applied by the hotel are payable by the guests. Offer cannot be substituted for cash value. City stay extensions are per person, twin share and subject to change. City Stays must be purchased as part of a cruise and are subject to change and availability. We reserve the right to change or cancel city stays at any time. 

 

April – September 2024 Luxury yacht cruise offer

Caribbean & Central America offer:
Save up to 30% is available on new bookings only. Flights may not be a direct service and flights are up to a credit amount of £1,200pp and is dependent on itinerary, cabin category and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Included Drinks applies to on board drinks only and excludes wines from the Chairman’s Wine List.

Mediterranean & Adriatic Sea offer:
Save up to 15% is available on new bookings only. Flights may not be a direct service and flights are up to a credit amount of £500pp and is dependent on itinerary, cabin category and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Included Drinks applies to on board drinks only and excludes wines from the Chairman’s Wine List.

 

October 2024-2027 Luxury yacht cruise offer

All offers are valid for new bookings only. Savings of up to 30% apply to 2024-2027 luxury yacht cruises. Free drinks applies to on board drinks only and excludes wines from the Chairman’s Wine List.

Full fare: Flights are not included with this fare.

Flexi fare: Deposit required at time of booking (£500pp for Mediterranean sailings in 2024 or 20% for all other sailings in 2024-2027), with full balance due 120 days before departure. Flights are included with this fare.

Best Available fare: Must be paid in full 10 months prior to departure, or at time of booking if less than 10 months prior to departure. Flights are included with this fare.

Flexi & Best Available Fare: These fares are strictly limited, subject to availability, until sold out or withdrawn. Flights may not be a direct service and flights are up to a set credit amount (up to £500pp for Mediterranean yacht cruises, up to £1,000pp for Seychelles yacht cruises, and up to £1,250pp for Caribbean yacht cruises) and is dependent on itinerary and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Bookings are non-refundable and non-transferable between departure years. Credit card payments are not accepted.

 

European River Cruise Booking Conditions


2024 Europe River Cruises Booking Conditions
2025 Europe River Cruises Booking Conditions

Southeast Asia Booking Conditions

2023 & 2024 Vietnam, Cambodia & Mekong River Cruises Booking Conditions
2024 & 2025 Vietnam, Cambodia & Mekong River Cruises Booking Conditions

Yacht Cruise Conditions

2023 & 2024 Yacht Cruises Booking Conditions
2024 - 2026 Yacht Cruises Booking Conditions


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