Our Flexible Booking Policy
With our Flexible Booking Policy*, for new 2022 European River Cruises, 2022 & 2023 Southeast Asia River Cruises, and 2022 & 2023 Yacht Cruise bookings, you can defer your travel plans by transferring to an alternate departure date or itinerary or cancel up to 60 days prior to your cruise commencing with no Emerald Cruises (third party fees may apply). For cancellations, the value of the booking will be applied as a Future Travel Voucher (FTV) which is valid for 24 months. This flexible booking and cancellation policy excludes Russia.
Free Deposit Protection Plan
Available for a limited-time our free Deposit Protection Plan offers additional peace of mind, and is available across our collection of cruises.^
ABTA, ATOL and IATA Accredited
Emerald Cruises are fully accredited by ATOL, ABTA and IATA, and are proud to have recently received recognition from Which? as a Recommended River Cruise Provider, confirming our commitment to excellence.
In addition, this year we were delighted to gain a Feefo Platinum Trusted Service Award, one of Feefo’s most coveted awards, and presented only to brands that go above and beyond to deliver outstanding customer service.
Rest assured, you are in safe hands when booking your next adventure with Emerald Cruises.
For more information about the benefits of booking with an ABTA registered member, click below.